Terms of Service

Overview

This Terms of Service explains, in plain terms, how Helix ("we", "us") handles the matter below for visitors to this marketing site and for customers of the Helix product.

This site itself has no login, no checkout and no tracking beyond what is strictly needed to serve the page. Product terms are agreed separately in your order form.

Use of this site

This site is provided for information only. You may not scrape it at a rate that degrades service, probe it for vulnerabilities without authorisation, or misrepresent its content as your own.

The product agreement

Access to the Helix product is governed by the order form and this document together. Where they conflict, the order form wins for that customer.

Subscriptions renew for successive terms unless cancelled before the renewal date. Fees are non-refundable except where required by law.

Acceptable use

Do not use Helix to store unlawful content, to infringe others’ rights, or to build a competing product by systematic extraction of the interface.

Liability

The service is provided "as is" to the extent the law allows. Our aggregate liability is capped at the fees paid in the twelve months before the claim.

Contact

Questions about this Terms of Service? Email us and we will respond within five working days.